Privacy Policy
(Last update on Oct 1ST, 2012) IMPORTANT — PLEASE READ CAREFULLY BambooMedia, Inc. ("BambooMedia" or "we" or "us" or "our" or other similar pronouns) takes your privacy matters very seriously. Our privacy policy explains how information is collected, used and disclosed by BambooMedia with respect to your access and use of our service, Phoneplus (“Phoneplus”) whether through our website located at phoneplus.com (the “Site”) or mobile applications designed for iPhone and/or Android phones (the “App”). Collection of your personal information We collect the information you provide using Phoneplus, such as when creating an account, making a phone call with Phoneplus or sending us an email or a support request, like your email address, your telephone number which will be verified via a text message (that will be sent to you), and others information such as your country, your local operator, your mobile phone model and OS.
The App also automatically collects certain information when you create an account and use Phoneplus, such as your device ID and your Internet Protocol (IP) address.
Phoneplus will access your mobile native Address Book and your contacts information. These data are collected to ease the Phoneplus call process by providing a shortcut to your address book. This information is not stored on our servers or used for any other purpose.
We also log the telephone number of anyone you may make a low cost call using Phoneplus.
We may ask you some information on your user experiences which will be used to measure and improve quality. However, you will never be under any obligation to provide such data to use Phoneplus. Use of your personal information Phoneplus collects and uses your personal information to operate and improve its services. These data may include managing and administering your account, providing you an effective customer service; making the services easier to use for you by avoiding the need to enter the same information many times; performing research and analysis aimed at improving our products, services and technologies.
We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, information on technical service issues, security announcements, or periodic member letters that are considered part of the service, or respond to complaints or account enquiries.
We may also undertake market and product analysis based on your use of our services and products to send you some information about new improvements, products, services and special offers (subject to any preferences expressed by you). Sharing of your personal information with Third Parties We do not rent, sell, or share any information about the user with any third-parties, without your consent, except as described in this Policy Statement.
Personal information collected on this site may be stored and processed in any country in which Phoneplus maintains facilities, and by using this site, you consent to any such transfer of information outside of your country.
We hire third parties companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing phone number verification, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services
Those companies will be permitted to obtain only the personal information they need to deliver the service. They are prohibited from using this information for any other purpose.
We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.
BamBooMedia inc. fully cooperates with law enforcement agencies and regulatory bodies in identifying any individuals who use our services for illegal, unlawful and/or inappropriate activities. We reserve the right to release information about individuals who we believe are in violation of our content guidelines, and to report any activities that we reasonably believe to be unlawful in order to protect the personal safety of users of Phoneplus or members of the public. Security Phoneplus has invested and deployed a wide variety of technology and security features to make reasonable efforts to ensure the privacy of information on its network. However, no system or service can give a 100% security guaranty, especially a service that relies upon the public Internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using or accessing our services and our network. Accessing and Modifying Your Personal Information You may be able to view or edit your personal information online. To prevent your personal information from being viewed by others, you will be required to sign in with your credentials.
If you want to delete your information and your account, please contact us to request an account deleting, so we’ll delete your account and information. We will take steps to delete your information as soon as is practicable. Please note that your log information will be stored in compliance with applicable law. Your other files and applications remain unaffected. Collection and Use of Children's Personal Information Phoneplus is concerned about the safety and privacy of all its users, particularly children. Phoneplus only collects personal information necessary to provide the Service, and that information is never shared with third parties.
Children wishing to register with Phoneplus should request their parents’ consent before accessing the Service. Parents should be aware that whenever their child uses the Service, he will be able to communicate with, and disclose personal information to, other users of all ages. Phoneplus strongly encourages parents to talk to their children about communicating with and disclosing personal information to third parties. Links to Other Sites Phoneplus may contain links to other sites. Any information you provide on those sites is provided directly to the owner of that site and is subject to that party's privacy policy. Our privacy policy does not apply to such sites, and we are not responsible for the content or privacy and security practices and policies of those sites. Cookies Cookies are small text files that are stored in your computer or mobile device by a Web page server for the purpose of facilitating and enhancing your communications and interaction with that Website.
Cookies contain information that can be read later by the web server in the domain that created the cookie on your device. Cookies cannot be used to run programs or deliver viruses to your computer.
Phoneplus technology relies on cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information.
BambooMedia never uses cookies to retrieve information from your computer that was not originally sent or stored in a cookie. Enforcement of this Privacy Notice If you have questions regarding this notice, you should first contact us at privacy@phoneplus.com Changes to this Privacy Notice As our service evolves, our Privacy Notice will also undergo changes. We reserve the right, at our discretion, to make changes to this Notice at any time. If we make any material changes to this policy, we will notify you of such changes by posting them on Phoneplus.com or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to use Phoneplus after those changes become effective, you are agreeing to be bound by the revised policy.